Meza Terns and Conditions

Last updated: November 12, 2026

Please read these terms carefully before you book. They are a legally binding contract. Sections 15 to 18 limit our liability, and Section 23 limits how disputes are handled, including a waiver of jury trials and class actions.

1. What these terms cover

These Terms and Conditions ("Terms") are a contract between you and Meza Group LLC, a New York limited liability company ("Meza," "we," "us," or "our"). They apply to every trip you book with Meza (each a "Trip"). They also apply to any local event or other experience we offer that is not a trip (each an "Event"). For an Event, read "Trip" as "Event" throughout, except that the deposit, balance, and payment plan rules in Section 4, and Sections 6, 7, and 10 to 13, apply to Trips only. Payments for an Event are non-refundable and non-transferable unless the Event's details say otherwise. If we cancel an Event, we will refund what you paid for it.

Your agreement with us is made up of:

  • these Terms;

  • our Participant Waiver and Release of Liability (the "Waiver"), which you must sign before your Trip;

  • our Privacy Policy; and

  • the Trip details we give you in writing, including the Trip page or itinerary, the payment page, and your booking confirmation (together, your "Trip Details").

If these documents conflict, the Waiver controls on risk, release, and liability. Your Trip Details control on dates, price, payment deadlines, what is included, and any term we state is specific to that Trip. If your Trip Details conflict with each other, your booking confirmation controls, then the payment page, then the Trip page as it stood when you booked. These Terms control on everything else.

You agree to these Terms when you check the box at checkout, pay a deposit or any other amount, sign the Waiver, or join a Trip. If you book for other people, you are the primary contact for that booking. You confirm that you have permission to accept these Terms for each of them and to act for them on payments, changes, and cancellations, unless a traveler tells us otherwise in writing. You must give each of them a copy of these Terms before you book, and you are responsible for payments for everyone on the booking. Each traveler must still sign the Waiver personally.

2. Who can join

  • You must be at least 18 years old on the first day of the Trip. We may ask for proof of age.

  • You must be able to take part in the activities described for the Trip (see Section 9).

  • We may decline any booking request for any lawful reason. If we decline your booking before the Trip starts, and you have not broken these Terms, we will refund what you paid to Meza.

3. Booking and confirmation

  • We may send you a private payment link or let you book on our website. A payment link or booking page is an invitation to book, not a confirmed spot.

  • Your spot is reserved only when we receive your deposit and send you a booking confirmation by email.

  • A reserved spot does not mean the Trip is confirmed to run. Each Trip needs a minimum number of travelers (see Section 7). Do not book flights or other non-refundable travel until we tell you in writing that the Trip is confirmed to run.

  • You must give us accurate information, including your full name as it appears on your passport. After you book, we will send you a pre-trip form asking for details such as emergency contacts, passport details, dietary needs, and travel insurance. You must complete it by the deadline we give you. If you don't, we may treat your booking as cancelled by you under Section 6. If wrong or missing information causes extra costs, such as supplier change fees, you pay them.

  • If a price we sent you contains an obvious error, meaning a mistake a reasonable person would recognize, such as a missing or extra digit, the wrong currency, or a price far below the price we show for the same Trip and dates elsewhere, we may correct it. We will tell you within 7 days after we send your booking confirmation. You may then pay the corrected price or cancel for a full refund of what you paid to Meza. If we do not tell you within those 7 days, the price in your confirmation applies.

  • Waitlist. If a Trip is full, we may offer a waitlist. Joining it does not reserve or guarantee a spot, we decide the order, and if a spot opens we will email you the deadline to accept and pay. We do not take payment from waitlisted travelers until a spot is offered.

4. Price and payment

  • Price. The Trip price is per person, in US dollars, and is shown in your Trip Details. Prices are based on a shared room unless your Trip Details say otherwise (see Section 13).

  • Early or promotional pricing. We may offer discounts and special prices at our discretion, and travelers on the same Trip may pay different prices. A special price applies only if we receive your deposit by the date stated in the offer. A lower price or discount offered to someone else, or offered after you book, does not apply to your booking, and you are not entitled to a refund of the difference.

  • Deposit. A deposit per person, in the amount shown in your Trip Details, is due at booking to reserve your spot. It counts toward your Trip price. The deposit is non-refundable except where these Terms say otherwise.

  • Extensions and add-ons. Optional extensions, private rooms, and other add-ons are subject to availability and may require an additional deposit. Once added, they are part of your Trip price, and these Terms apply to them.

  • Balance. The rest of the Trip price is due 60 days before the Trip starts, or on the date shown in your Trip Details (the "balance due date"). If you book on or after the balance due date, the full Trip price is due at booking.

  • Payment plans. If we offer a payment plan for a Trip, we will show you the schedule and any fees before you agree to it, and those terms become part of this agreement. We will charge your payment method automatically only if you have authorized us to.

  • Missed payments. If a payment is not made by its due date, we will send you a reminder. If we do not receive payment within 3 days after the reminder, we may cancel your booking. That is treated as a cancellation by you on the payment due date, under Section 6. You also pay any costs our Suppliers charge us because of the late payment.

  • Payment processing. Payments are processed by our payment provider (such as Stripe). All payments, refunds, and credits are in US dollars, and Meza is not responsible for exchange rate changes. You pay any fees your bank or card company charges you, including foreign transaction fees. If you pay by bank transfer (ACH), your payment is not complete, and your spot is not reserved, until the funds clear. Bank payments can be returned days or weeks after they first appear to go through. If a payment is returned or fails, you must pay again promptly and you pay any resulting fees. A returned or failed payment is treated as a missed payment.

  • Price changes. Once we confirm your booking, we will not raise your Trip price, except to correct an obvious error under Section 3 and to pass on new or increased government taxes or fees that are outside our control.

5. What's included and what's not

Your Trip price includes only what your Trip Details list as included. The itinerary is a plan, not a guarantee. Photos and descriptions on our website and social media are examples. We do not guarantee any particular weather, wildlife, experience, or outcome.

Unless your Trip Details say otherwise, your Trip price does not include:

  • flights or other travel to and from the Trip's start and end points;

  • travel insurance;

  • passport, visa, and entry fees, and vaccinations;

  • meals and drinks not listed as included;

  • optional activities, free-time activities, and personal spending;

  • tips; and

  • any costs from arriving early, leaving late, or changing your travel plans.

Optional activities and anything else not included in the Trip price are not part of this contract. If we, our guides, or our local hosts suggest, recommend, or help arrange one, including before or after the Trip, your agreement is with the provider, not with Meza, and Meza is not responsible for it.

6. If you cancel

To cancel, email hello@mezatravels.com. The date we receive your email, in New York time, is your cancellation date. Cancellations by phone, text, or social media message do not count.

We commit money to hotels, guides, and local hosts well before a Trip. For that reason, the following applies if you cancel, for any reason:

All payments are non-refundable. We do not give cash refunds if you cancel. Instead:

When you cancel

What happens

Before the balance due date

Everything you paid to Meza for the Trip, including your deposit, becomes a one-time trip credit, valid for 12 months.

On or after the balance due date

No refund and no credit. Your payments are non-refundable and non-transferable.

  • No exceptions. This applies whatever the reason, including illness, injury, family or work emergencies, flight problems, travel advisories, or fear of travel. This is why travel insurance is required (see Section 10).

  • No-shows and unused parts. There is no refund or credit for arriving late, leaving early, missing or sitting out an activity, or being removed from a Trip under Section 14.

  • Giving your spot to someone else. Before the balance due date, you may ask by email to transfer your spot to another person for a $100 transfer fee, which you pay. We must approve the new traveler in writing. What you have paid stays with the booking and counts toward the new traveler's Trip price. Meza does not refund you, and any repayment is between you and the new traveler. The new traveler is responsible for the remaining balance, due by the balance due date. They must meet Section 2, accept these Terms, and sign the Waiver before the transfer takes effect. You or the new traveler pay any added costs of the change, such as supplier charges, or a private room supplement if we cannot pair the new traveler with a roommate. On or after the balance due date, bookings cannot be transferred unless we agree in writing. To move to a different Trip, cancel before the balance due date and use your trip credit.

How trip credit works

  • Credit is valid for 12 months from the date we issue it, unless we agree to a longer period in writing. You must use it to book a Trip within those 12 months. The Trip itself may take place later.

  • Credit can be used once, toward one Meza Trip. If the new Trip costs more, you pay the difference. If it costs less, the unused amount is forfeited.

  • Credit has no cash value, is not refundable, and cannot be transferred to another person.

  • If you cancel a Trip that you paid for with credit, that credit is forfeited.

  • Credit depends on the Trips we offer and the space available. We do not guarantee that any particular Trip, date, or price will be offered.

  • Unused credit expires automatically when its validity period ends.

7. If we cancel or change a Trip

  • Minimum group size. Each Trip needs a minimum number of travelers to run. The number varies by Trip. We will confirm in writing whether the Trip is operating, usually about 75 days before it starts. If you book after that, we will tell you when you book. A confirmed Trip can still be changed or cancelled under this Section and Section 8.

  • If we cancel because the minimum is not met, or for another reason within our control, you choose either a full refund of what you paid to Meza, including your deposit, or a trip credit for the same amount.

  • Small changes. Travel needs flexibility. We may change hotels, activities, transport, hosts, guides, timing, or the order of the itinerary for safety, weather, supplier, or operational reasons. We will replace what we change with something of similar standard where we reasonably can. We may make these changes without prior notice, though we will tell you as soon as reasonably possible about any change made before the Trip starts. Changes like these do not entitle you to a refund or credit.

  • Major changes before the Trip starts. If we change the Trip dates or the destination country, we will tell you as soon as we reasonably can. You may accept the change, or cancel within 7 days of our notice and choose a full refund of what you paid to Meza or a trip credit for the same amount.

  • Changes during the Trip. We may change or drop part of the itinerary during a Trip for reasons outside our reasonable control. Examples include weather, safety, local conditions, and a guide, host, or other Supplier cancelling or failing to provide a service. We will try to arrange a similar alternative where we reasonably can. There is no refund or credit for changes made during a Trip for these reasons.

  • Your other costs. In every case, Meza is not responsible for flights, insurance, visas, or any other costs you paid to someone other than Meza.

8. Events beyond our control

"Events beyond our control" means anything outside our reasonable control that makes it unsafe, illegal, or not practical to run a Trip as planned. Examples include natural disasters, volcanic activity, severe weather, war, terrorism, civil unrest, crime or security threats, epidemics and other health emergencies, government orders or travel advisories, border or airport closures, strikes, and failures of airlines or suppliers.

If an event beyond our control affects a Trip, we may change, postpone, shorten, or cancel it. We decide, acting reasonably, whether a Trip can safely go ahead.

  • If we cancel or postpone before the Trip starts because of an event beyond our control, we will give you a trip credit for what you paid to Meza, minus any costs we have already paid or committed to suppliers and cannot recover. We will make reasonable efforts to recover those costs. There are no cash refunds in this case, unless we choose to refund that amount instead of issuing credit.

  • If it happens during the Trip, the same applies to the unused part of the Trip. You pay any extra costs of changed plans, such as additional nights or new flights.

  • Meza is not liable for any delay or failure to perform caused by an event beyond our control.

  • If you choose to cancel because of such an event and we have not cancelled the Trip, Section 6 applies.

9. Health, fitness, and special needs

  • Your fitness. Our Trips can involve walking on uneven ground, heat, altitude, long travel days, boats, and basic or remote settings. By booking, you confirm that you are physically and mentally able to take part, and that you will talk to a doctor first if you have any doubt. You are responsible for deciding which vaccinations, medications, and health precautions you need for your destination, whether they are required or only recommended, and for getting them in time. We do not give medical advice. We recommend seeing a doctor or travel clinic as early as you can, ideally at least 6 to 8 weeks before the Trip.

  • Tell us. Tell us in writing (on your pre-trip form or by email to hello@mezatravels.com) before booking, or as soon as something changes, about any condition, injury, pregnancy, allergy, or need that could affect you or the group. Sharing health details is your choice, but we cannot plan for what we don't know, and we are not responsible for problems caused by information you did not share. Telling us does not make Meza responsible for managing your health. You remain responsible for your own condition, for checking what you eat and drink, and for deciding which activities are safe for you.

  • Dietary and other needs. We will pass the dietary and other needs you give us in writing to our local hosts. We cannot guarantee that every dietary, medical, mobility, or other need can be met, or that any food is free of allergens or cross-contact.

  • Doctor's note. We may ask for a doctor's note or other medical confirmation. If you do not provide it within a reasonable time, we may treat that as a cancellation by you under Section 6. We may decline or remove a traveler whose condition creates a real risk to themselves or others. If we do this before the Trip starts, based on information you gave us before booking, we will refund what you paid to Meza. If you did not tell us before booking, Section 6 applies as if you cancelled on the day we decide. If it happens during the Trip, there is no refund or credit.

  • Medical care. Meza, its hosts, and its guides are not doctors or mental health professionals. Some places we visit are far from hospitals, and it may take many hours to reach professional medical care. Care there may be limited or different from what you are used to. If you are ill or injured, you authorize Meza and its hosts to arrange first aid, medical care, or evacuation for you when they reasonably believe it is needed, and to share information about you with medical providers, emergency responders, your insurer, your emergency contacts, and your embassy or consulate when needed. If you cannot give consent yourself, you consent to us seeking the treatment we reasonably consider you need, including evacuation by air. First aid and other help from Meza and its Suppliers is not provided by medical professionals. We make no promise about its quality or outcome, and to the fullest extent the law allows we are not liable for care given or not given. You pay all costs of that care, evacuation, and any return home, and you agree to repay Meza promptly for any of these costs we pay for you.

  • Your medication. Bring any medication you need, including allergy medication. We recommend carrying it in its original packaging. You are responsible for making sure it is legal in every country you visit or pass through.

  • Illness. Group travel can expose you to illnesses, including respiratory illnesses such as COVID-19, and we cannot promise you will not get sick. If you are ill or have symptoms, tell your guide right away. We or our Suppliers may ask you to take precautions, such as wearing a mask, testing, resting apart from the group, or skipping activities, and we may remove you from an activity or the Trip if needed to protect others. If you become ill, test positive, are quarantined, or are denied boarding, entry, or service because of illness or symptoms, there is no refund or credit, and you pay any resulting costs. We may tell fellow travelers, Suppliers, or health authorities that someone on the Trip is ill, without naming you where we can, but only as needed for health and safety.

10. Travel insurance (required)

  • Required cover. You must have travel insurance for the full length of the Trip. It must cover at least emergency medical treatment and emergency evacuation and repatriation. Your policy must provide at least US$200,000 of cover for each.

  • Strongly recommended cover. We strongly recommend that your policy also covers trip cancellation and interruption, travel delay, and lost belongings, and that you consider "cancel for any reason" cover. Our cancellation terms in Section 6 have no exceptions, so this cover is what protects your money.

  • Buy it early. Buy insurance when you book. Some benefits are only available if you buy within days of your first Trip payment.

  • Proof. You confirm that you have this insurance when you sign the Waiver. We may ask for your insurer's name, policy number, and 24-hour emergency phone number, for example on your pre-trip form, and we may ask for proof at any time. If you cannot show proof when asked, we may refuse to let you join, with no refund or credit. We do not review your policy, and asking for these details does not mean we have confirmed your coverage.

  • Your responsibility. Meza does not sell insurance and is not responsible for your choice of policy, your coverage, or your claims. Tell your insurer where you are going and what activities are planned. If your coverage comes through a credit card or bank, give us the insurer's name, your policy or certificate number, and the insurer's claims and emergency phone number, not just the bank's name. Many card benefits do not include medical or evacuation cover, so check that yours meets these requirements.

11. Passports, visas, and entry rules

  • You are responsible for having a valid passport, any visas or permits, any required vaccinations, and for meeting the entry, exit, and health rules of every country you visit or pass through. Your passport must be valid for at least six months after the last day of the Trip, or longer if a country you visit requires it, and must have enough blank pages for entry stamps. Entry rules can depend on your citizenship, so if you are not a US citizen, check the rules for your passport.

  • Any information we share about travel documents, health, weather, or packing is offered in good faith as a courtesy. Rules change, and you are responsible for checking them with official sources.

  • If you are denied boarding or entry, or miss any part of a Trip because of travel documents or entry rules, there is no refund or credit, and you pay any resulting costs.

12. Flights and getting to the Trip

  • Flights are not included unless your Trip Details say so. You book and pay for your own travel to and from the Trip.

  • Do not book non-refundable travel until we confirm in writing that the Trip will run (see Sections 3 and 7). We recommend refundable or changeable flights.

  • You are responsible for arriving on time at the Trip's start point. We cannot hold group transport or activities for late arrivals. If you arrive late, you pay the cost of catching up with the group.

  • Meza is not responsible for airline delays, cancellations, schedule changes, lost luggage, or any costs they cause.

13. Rooms and belongings

  • Rooms are shared with another traveler by default. We assign roommates and do our best with roommate requests, but cannot guarantee them.

  • A private room may be available for an extra charge (a single supplement). Private rooms are limited and depend on availability.

  • Incidentals and damage. Hotels and other Suppliers may ask you for a credit card or deposit to cover incidentals, damage, or equipment. Those charges are yours. If a Supplier charges Meza for your incidentals, damage, fines, or lost or damaged equipment, you agree to repay us promptly.

  • You are responsible for your own belongings at all times. Meza is not responsible for loss, theft, or damage to your property.

14. Your conduct

  • Follow local laws, respect local customs and the communities we visit, and follow the instructions of Meza, your local hosts, and your guides. On matters of safety and group wellbeing, the decision of Meza or the lead guide is final.

  • Drink responsibly, and do not take part in any activity while impaired. Illegal drugs are not allowed on Meza Trips. If you break local law, you are responsible for the consequences, including any arrest, fines, or legal costs, and Meza is not.

  • We do not tolerate harassment, discrimination, violence, threats, theft, or behavior that is unsafe or seriously disrupts the group or our hosts. This applies before, during, and after a Trip, including in group chats and online.

  • We may remove you from a Trip or any activity for breaking this section, and we may decline your future bookings. If we do, there is no refund or credit. You pay the costs of your removal and return home, and for any damage you cause.

  • Free time and anything you do outside the planned itinerary are at your own risk and are not part of the Trip. Use the seatbelts, life jackets, helmets, and other safety equipment provided. If you choose not to, you accept the added risk.

15. Local hosts, guides, and partners

Meza plans and coordinates each Trip. Our services are limited to planning and coordinating the Trip and to any services Meza itself directly provides. Many of the services on a Trip are provided by independent businesses and people, not by Meza. These may include hotels and other lodging, drivers and transport companies, boat operators, guides, restaurants, activity providers, and local hosts ("Suppliers").

  • Suppliers are independent. They are not employees or agents of Meza, and Meza does not own or control them.

  • Suppliers follow their own terms and the laws and safety standards of their own countries. These may differ from standards in the United States. Some Suppliers may ask you to sign their own waivers.

  • We choose our Suppliers with reasonable care. To the fullest extent the law allows, Meza is not responsible for the acts, omissions, negligence, cancellations, or insolvency of any Supplier or other third party. A Supplier's terms may limit or exclude its liability to you. We do not promise that Suppliers follow the laws of your home country. Any dispute between you and a Supplier is between you and that Supplier.

16. Risks of travel and the Waiver

Travel, and the activities on our Trips, involve real risks. These include illness, injury, death, property loss, and delay. Risks can come from, for example:

  • road, boat, and other transport, including roads and vehicles that do not meet US standards;

  • physical activities, uneven ground, altitude, heat, water, wildlife, and natural hazards such as volcanoes, earthquakes, and storms;

  • food, water, alcohol, and illness;

  • crime, theft, civil unrest, and political instability; and

  • limited or distant medical care.

Know where you are going. You are responsible for researching your destination before you book and again before you travel. This includes safety and security conditions, health risks, local laws, entry rules, and government travel advice. The US Department of State publishes travel advisories at travel.state.gov, and the CDC publishes travel health notices at cdc.gov/travel. Some destinations we visit may carry an elevated advisory level, and conditions and advisories can change at any time. Any destination information we share is a courtesy and is not a complete description of the risks. The decision to travel is yours.

You accept these risks. Every activity on a Trip is optional. You may sit out any activity at any time, with no refund or credit. By booking, you confirm that you understand the risks of travel and of your destination, that you have chosen to travel, and that you accept all risks of the Trip, including included activities, optional activities, and free time.

The Waiver. You must sign our Waiver before the Trip, by the deadline we give you. For an Event, we may ask you to accept the Waiver at checkout instead. The Waiver releases Meza from liability to the fullest extent the law allows. If you do not sign it by the deadline, we may refuse to let you join, and Section 6 applies as if you cancelled on that date.

17. Limits on our liability

To the fullest extent the law allows:

  • Meza's total liability to you for any claim related to a Trip or these Terms is limited to the amount you paid to Meza for that Trip.

  • Meza is not liable for indirect, incidental, consequential, special, or punitive damages. Examples include lost wages, missed connections, non-refundable flights or other travel, and loss of enjoyment.

  • These limits apply to Meza and to its owners, members, employees, contractors, and representatives.

Nothing in these Terms limits liability that cannot be limited by law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Meza and its owners, members, employees, contractors, and representatives from any claims, losses, damages, and costs, including reasonable attorneys' fees, that arise from:

  • your conduct on or in connection with a Trip;

  • your breach of these Terms or the Waiver;

  • your violation of any law; or

  • any claim brought by a person you booked for.

19. Photos, video, and reviews

  • Our photos and video. We, our guides, and our hosts may take photos and video during Trips. You give Meza permission to use your name, image, likeness, and voice captured during a Trip, and any review or testimonial you give us, on our website, on social media, and in our marketing, worldwide, without payment, for as long as we choose.

  • Your photos and video. If you share Trip photos or video with us or our guides, including in a Trip group chat, or tag Meza in them, you give us the same permission to use them. You confirm that they are yours to share, meaning you took them or have permission from whoever did.

  • Opting out. If you would prefer not to be featured, email hello@mezatravels.com at least 24 hours before your Trip starts, and we will respect that in the content Meza publishes. We cannot always remove you from the background of group shots.

  • After the Trip. If you did not opt out by email before that deadline, your permission stays in place. If you email us later to opt out, we will stop using your photos, video, and words in new content. We are not obliged to remove content we have already published, unless the law requires it.

  • Guides, hosts, and partners. We will ask our guides, hosts, and partners to respect your opt-out. They are independent, and we are not responsible for what they capture or post.

  • Other travelers. Your fellow travelers may take and share photos and video that include you. We do not control this and are not responsible for it.

20. How we communicate

  • By booking, you agree that we may contact you by email, phone, text message, and WhatsApp about your booking and your Trip.

  • We may add you to a group chat with your fellow travelers. They will see your name and phone number. Email hello@mezatravels.com if you would prefer not to join.

  • We send marketing messages only as the law allows, and marketing texts only if you have agreed to receive them. You can opt out at any time by using the unsubscribe link, replying STOP to a text, or emailing hello@mezatravels.com. Our Privacy Policy explains how we handle your information.

21. Complaints

  • If something is wrong during your Trip, tell us or your guide right away so we can try to fix it on the spot. Problems that are not raised during the Trip may not be fixable afterward.

  • Send any complaint that was not resolved during the Trip in writing to hello@mezatravels.com within 30 days after the Trip ends, so we can look into it while details are fresh. We are not obliged to consider complaints we receive after that.

22. Payment disputes

If you have a problem with a charge, you agree to contact us first at hello@mezatravels.com and give us 30 days to resolve it before disputing it with your bank or card company. If you dispute a charge, we will share these Terms, your checkout acceptance, any Waiver you signed, and your booking records with the card company. Any trip credit you hold is frozen while a dispute is open, and is cancelled if the dispute is decided in your favor. You agree to repay any amount reversed in breach of these Terms, plus our reasonable costs of recovering it.

23. Governing law and disputes

  • Governing law. These Terms, the Waiver, and any dispute between you and Meza are governed by the laws of the State of New York, without regard to its conflict of law rules.

  • Talk to us first. Before starting any legal action, you agree to email a written description of your claim to hello@mezatravels.com and give us 30 days to try to resolve it.

  • Where. Any lawsuit must be brought only in the state or federal courts located in Kings County (Brooklyn), New York. You and Meza consent to those courts' jurisdiction. Either of us may instead bring an individual claim in small claims court there, if it qualifies.

  • Time limit. To the extent the law allows, any claim must be brought within one year after the Trip ends or was scheduled to end.

  • JURY TRIAL WAIVER. YOU AND MEZA EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

  • CLASS ACTION WAIVER. YOU AND MEZA MAY BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

24. General

  • Changes to these Terms. We may update these Terms from time to time. The version posted on our website when you book applies to that booking. If you use trip credit to book a new Trip, the version posted when you make the new booking applies to it.

  • Electronic agreement. Checking a box, clicking to pay, or signing electronically has the same effect as a handwritten signature. We may send you notices by email at the address you gave us, and you are responsible for keeping it current.

  • Severability. If any part of these Terms is found unenforceable, it will be enforced to the greatest extent allowed, and the rest stays in effect.

  • No waiver; exceptions. If we do not enforce a right right away, we have not given it up. We may choose to make an exception to these Terms for any traveler. An exception applies only to that traveler and situation, is not a change to these Terms, and does not entitle anyone else to the same. No change to these Terms or to a booking is effective unless we confirm it in writing by email.

  • Assignment. You may not transfer your booking or these Terms without our written approval. We may transfer our rights and obligations to another company, for example if Meza is sold.

  • Survival. Section 1 and Sections 4 to 25 continue after your Trip ends or your booking is cancelled, along with any other part that by its nature is meant to continue.

  • Entire agreement. The documents listed in Section 1 are the entire agreement between you and Meza about your booking. They replace anything said or written before, including on calls, in messages, and on social media.

  • Headings. Headings are for convenience only.

25. Contact us

Meza Group LLC

418 Broadway, Ste N, Albany, NY 12207

Email: hello@mezatravels.com

By checking the box at checkout or paying a deposit, you confirm that you have read, understand, and agree to these Terms.